One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an indisputable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a doctor or a lawyer.

Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

15% Of Users Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of potential customers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have a massive effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers expect to see some negative reviews.

Source: Capterra

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two-thirds of companies have excellent and great ratings. Only 5% of companies have a rating listed below three stars.

Source: Brightlocal

Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

USA Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA consumers.

Source: Statista

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Due To The Fact That They Desire To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.

Users come because they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most reliable source of recommendations. Online reviews normally carry the same weight as guidance from loved ones.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review statistics, a massive 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still require client reviews. There's no way around it. Clients are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to take note of consumers' recommendations online.

Source: Statuslabs

89% Of Individuals Want To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile web browser, most people choose to read reviews on their mobile phones.

Source: Statista

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of client reviews stay without a response. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers