Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are likely to rely on a local business.

Source: RevLocal

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews usually bring the same weight as guidance from friends and family.

Source: Brightlocal

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses really utilize them.

Although we now understand why customer reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'extremely frequently'.

Source: Trust You

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When consumers have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

83 Percent Of Clients Don't Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust ads choose to take note of clients' suggestions online.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

95% Of Unhappy Clients Will Return To A Business If A Business Deals With Problems Quickly And Efficiently

Customers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Clients Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users explain your product and services, the more cash you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

The Average Review Length Has Gotten 65% Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review stats reveal the general popularity of a site can only presume when it comes to trust.

Source: Review Trackers

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the huge effect user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing customers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US customers.

Source: Statista

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews remain without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Staying connected with your consumers creates trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

More Than Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that illustrate the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with an ideal five star rating.

Source: Brightlocal

74% Of Regional Businesses Have At A Minimum, One Google Review

One review is far from sufficient to improve your website's SERP ranking.

Looking at online ratings stats, we discovered that a company requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal