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Only 6 Percent Of Customers Don't Trust Customer Reviews At All
According to consumer review stats, a whopping 19% of consumers constantly rely on online reviews and never ever a purchase without reading reviews first.
Source: Statista
89% Of Consumers Like To Read Reviews On Their Cell Phones
Be it via an app or a mobile browser, people young and old prefer to read reviews on their phones.
Source: Statista
73 Percent Of Customers Think Client Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with ratings alone.
Client reviews make the stats appear more authentic which is what the potential clients are searching for. Almost a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are pertinent and useful.
Source: Fan and Fuel
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated material has an unassailable impact on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site
Normally, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well generally flourish, review sites help ensure of that.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out client reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70% Of Consumers Choose To Discover A Business Through Reviews And Short Articles, Instead Of Advertisements
Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
Reviews Published On Twitter Can Help Improve Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo