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A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
89% Of Clients Browse A Companies Reactions To Reviews
Not only do many customers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
70% Of Customers Choose To Find Out About A Business Through Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online scores stats, we found out that a business needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
The Majority Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Just 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a massive 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those invited, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews stay without a response. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
89% Of Customers Like To Read Reviews Using Their Smart Devices
Be it via an app or a mobile internet browser, consumers choose to read reviews on their phones.
Source: Statista
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall two thirds of businesses have excellent and good ratings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Given that the huge bulk of consumers read reviews, you'd want yours to be inviting to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal