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88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Nearly a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews stay without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose an attorney or a doctor.
Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Product Reviews About An Item Can Raise Its Conversion Rate By A Whopping 270%
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online scores statistics, we found out that a company needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated content has an indisputable effect on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
89% Of Customers Browse A Companies Reactions To Reviews
Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista