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61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two thirds of businesses have exceptional and great rankings. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Only 6% Of Customers Do Not Trust Customer Reviews At All
According to client review data, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat customers well generally flourish, review websites help ensure of that.
Source: Statuslabs
USA Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US customers.
Source: Statista
70 Percent Of Consumers Prefer To Find Out About A Business Through Posts And Reviews, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs
15% Of Customers Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible clients won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and score statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business
Because the large majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Due To The Fact That They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Review sites are places that customers go to get the facts about a product, business or service . Users come since they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Generally, 142 million customers visit Yelp every month. This is as good a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People expect to see some negative reviews.
Source: Capterra
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
77% Of Customers Would Most Likely Submit A Review If They Were Asked
More than a 35% would post a review to inform others about their client encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium