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90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still need consumer reviews. There's no skirting around it. Customers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Usually, 142 million consumers check out Yelp every month. If you haven't declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Typically two-thirds of businesses have excellent and great rankings. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as suggestions from loved ones.
Source: Brightlocal
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
Just 6% Of Consumers Do Not Trust Customer Reviews At All
According to consumer review statistics, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
89% Of Clients Want To Read Reviews Using Their Cell Phones
Be it through an app or a mobile browser, people young and old prefer to read reviews on their phones.
Source: Statista