72% Of Consumers Will Not Take Action Before They Read Some Reviews

Irrespective of how appealing your marketing is, you still need customer reviews. There is no way around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

If A Company Handles Problems Quickly And Effectively, 95% Of Unhappy Customers Will Go Back To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new vehicle and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you manage to pick one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

73% Of Customers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Practically a 3rd of consumers say written reviews are the only function that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

74 Percent Of Local Businesses Have At A Minimum, One Google Review

One review is far from adequate to improve your site's SERP ranking.

Taking a look at online scores stats, we discovered that a company requires to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

83% Of Customers Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads choose to take notice of consumers' suggestions online.

Source: Statuslabs

90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats position consumers' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as suggestions from loved ones.

Source: Brightlocal

89% Of Individuals Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their smart phones.

Source: Statista

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal