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60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and score data show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
15 Percent Of Customers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of possible clients won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
Users Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying decisions are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.
Source: Capterra
70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Positive Reviews Encourage 68% Of Customers To Choose Local Businesses
Given that the vast majority of customers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Clients Read A Businesses Replies To Reviews
Not only do most clients check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat clients honorably typically flourish, review sites help ensure of that.
Source: Statuslabs
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
Only 6% Of Customers Don't Rely On Client Reviews At All
According to client review stats, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews first.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats indicate a business's reputation does not affect just the clients. Potential employees likewise look at scores and take a look at reviews.
Source: Deloitte
A Solitary Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent increase.
Source: RevLocal
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone