83% Of All Younger Buyers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all clients to give a review on their business.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews remain without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

95% Of Disappointed Customers Will Go Back To A Business If A Company Manages To Solve Issues Quickly And Efficiently

Clients don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats put customers' reviews as the most credible source of recommendations. Online reviews normally bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and rating data show people value the opinion of peers more than any other material.

Source: Collective Bias

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

Reviews have an enormous impact on their decision when customers have to select a service provider.

Source: DemandGenReport

90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses

Since the huge bulk of consumers check out reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics show the general popularity of a website can just go so far.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation does not impact simply the clients. Prospective employees also look at rankings and read reviews.

Source: Deloitte

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need consumer reviews. There is no other way around it. Customers are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a legal representative or a physician.

Young people (age 18-35) are a lot more likely to employ a professional based on online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Only 6% Of Consumers Do Not Trust Customer Reviews At All

According to consumer review stats, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

77% Of Clients Would Definitely Submit A Review If They Were Asked

More than a 35% would submit a review to inform others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

74% Of Regional Companies Have At A Minimum, One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online scores data, we discovered that a company requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal