53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews remain without a reaction. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Reviews Posted On Twitter Can Increase Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a medical professional or a lawyer.

Young people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your clients develops trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

82% Of Customers Visit Review Websites Because They Want To Acquire A Product Or A Service And Want To Get The Facts About Business Product Or Services.

Users come because they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review stats, a massive 19% of customers constantly trust online reviews and never ever a purchase without reading reviews first.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an indisputable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

More Than Half Of Consumers Aged 25-34 Gave Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista