88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation doesn't impact simply the clients. Potential employees likewise look at scores and read reviews.

Source: Deloitte

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

The Majority Of Shoppers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

15 Percent Of Buyers Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of possible clients won't even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a physician or a lawyer.

Young people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people know the worth of being informed. User-generated content has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal

If A Company Takes Care Of Problems Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Consumers Review A Businesses Responses To Reviews

Not only do most individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'constantly' or 'really often'.

Source: Trust You

The Typical Review Length Has Actually Become 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and ranking statistics reveal people value the opinion of peers more than any other material.

Source: Collective Bias

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how appealing your marketing is, you still require customer reviews. There's no other way around it. Customers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your clients establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most reliable source of suggestions. Online reviews usually bring the very same weight as suggestions from friends and family.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to client review statistics, a whopping 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista