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Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Considering that the huge majority of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the very same weight as recommendations from friends and family.
Source: Brightlocal
89% Of Clients Read A Businesses Responses To Reviews
Not only do a lot of customers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Google Represents 57.5 Percent Of All Reviews World Wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective clients are looking for. Nearly a 3rd of customers say composed reviews are the only feature that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
USA Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US consumers consider reviews as 'very influential'.
To show the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
83% Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements select to focus on customers' recommendations online.
Source: Statuslabs
Only 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to client review statistics, a massive 19 percent of customers constantly trust online reviews and never a purchase without reading reviews initially.
Source: Statista