98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site

Typically, 142 million consumers visit Yelp monthly. This is as excellent a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

74 Percent Of Local Companies Have At A Minimum, 1 Google Review

One review is far from enough to enhance your site's SERP ranking.

Taking a look at online scores data, we learnt that a company needs to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the general appeal of a site can only go so far.

Source: Review Trackers

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Communicating with your clients creates trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews typically bring the very same weight as recommendations from friends and family.

Source: Brightlocal

Over Half Of Clients Aged 25-34 Submitted Reviews

According to Statista, the younger generations are surprisingly the more opinionated ones.

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Service

This stat is among numerous that highlight the value of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for services with an ideal five star rating.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive impact user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

82% Of Customers Check Out Review Websites Since They Wish To Acquire A Service Or A Product And Want To Get The Truth About Business Products And Services.

Users come because they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

Software Reviews Influence Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews

Take note of this fact. The better other users explain your service or product, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

95% Of Disappointed Consumers Will Return To A Company If A Company Deals With Problems Quickly And Effectively

Clients don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of Customers Don't Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads select to take notice of customers' suggestions online.

Source: Statuslabs