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Reviews Posted On Twitter Can Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Because the huge bulk of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star rating is the first thing consumers see. Still, users focus on other factors too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to pick a physician or a lawyer.
Younger people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
89% Of Clients Want To Read Reviews Using Their Smart Devices
Be it via an app or a mobile web browser, individuals prefer to read reviews on their cell phones.
Source: Statista
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. However, they understand the enormous effect user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
If A Business Makes An Effort To Resolve Issues Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Go Back To A Business
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score stats show people value the viewpoint of peers more than any other content.
Source: Collective Bias
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent increase.
Source: RevLocal