A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly normally prosper, review sites help make sure of that.

Source: Statuslabs

Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users explain your product and services, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

83% Of All Young Customers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews generally bring the same weight as recommendations from friends and family.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose an attorney or a doctor.

Younger people (age 18-35) are even more likely to employ a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their buying confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to take notice of clients' recommendations online.

Source: Statuslabs

53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a reaction. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'extremely often'.

Source: Trust You