83% Of All Younger Clients Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users take note of other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

More Than Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of numerous that highlight the value of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked just for companies with an ideal five star score.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads select to focus on clients' suggestions online.

Source: Statuslabs

If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Company

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Only 6% Of Consumers Don't Rely On Client Reviews At All

According to customer review stats, a massive 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a huge impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an indisputable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews stay without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. However, they recognize the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out much more reviews to get a clear view of how business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal