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More Than Half Of Shoppers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Only 6% Of Consumers Don't Trust Consumer Reviews At All
According to customer review statistics, a massive 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Online Product Reviews About An Item Can Raise Its Conversion Rate By A Whopping 270%
User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
89% Of Shoppers Like To Read Reviews On Their Smart Devices
Be it through an app or a mobile internet browser, everyday people prefer to read reviews on their phones.
Source: Statista
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying choices are made rapidly.
Online reviews are clearly persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
If A Company Makes An Effort To Resolve Problems Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company
Clients don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements pick to focus on consumers' recommendations online.
Source: Statuslabs
89% Of Clients Read A Companies Feedback To Reviews
Not only do the majority of clients read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
70% Of Consumers Prefer To Discover A Business By Means Of Posts And Reviews, Instead Of Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
74 Percent Of Regional Companies Have At Least 1 Google Review
One review is far from sufficient to improve your website's SERP ranking.
Looking at online ratings stats, we found out that a company requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
15% Of Customers Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of possible consumers will not even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews remain without a reaction. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers