Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those exact same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses really utilize them.

Although we now know why consumer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp every month. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your services or product, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

If A Business Handles Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Over Half Of Customers Aged 25-34 Published Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone