Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'very influential'.

To show the value of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Clients Browse A Companies Reactions To Reviews

Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

If A Business Handles Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Business

Consumers don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Generally, 142 million customers go to Yelp on a monthly basis. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

83 Percent Of Clients Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to take notice of consumers' suggestions online.

Source: Statuslabs

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the massive impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how the business is in fact doing. Do not depend upon that figure alone.

Source: Brightlocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270%

User review stats show the purchase probability for an item with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

15 Percent Of People Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of prospective customers won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'always' or 'very often'.

Source: Trust You

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically two thirds of businesses have outstanding and awesome scores. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Considering that the huge bulk of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 6% Of Consumers Don't Rely On Consumer Reviews At All

According to client review statistics, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Consumers Might Spend 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users describe your services or product, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not affect simply the customers. Prospective team members also look at ratings and take a look at reviews.

Source: Deloitte