30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your consumers establishes trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an unassailable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

15 Percent Of Visitors Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential customers will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Almost a third of customers state written reviews are the only function that makes them think the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

Google Accounts For 57.5 Percent Of All Reviews Across The Globe

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Clients Might Invest 31% More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users describe your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

89% Of Shoppers Like To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, clients prefer to read reviews on their cell phones.

Source: Statista

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. However, they understand the enormous effect user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

A Lot Of Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for a product with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'constantly' or 'really frequently'.

Source: Trust You

89% Of Clients Review A Companies Replies To Reviews

Not only do the majority of customers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

77% Of Consumers Would Certainly Leave A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium