53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

83% Of All Young Customers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all customers to leave a review on their business.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Software Application Reviews Influence Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

A Lot Of Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower ranking in fact helps your overall rating.

According to consumer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

USA Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

91% Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as guidance from family and friends.

Source: Brightlocal

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying decisions are made rapidly.

Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the potential consumers are looking for. Nearly a third of customers state written reviews are the only function that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

70% Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

More Than Half Of People Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista