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More Than Half Of Customers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies actually utilize them.
Although we now know why customer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews stay without a reply. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are generally ads.
Source: Martech Zone
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a physician or an attorney.
Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
89% Of Customers Prefer To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, clients choose to read reviews on their smart phones.
Source: Statista
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings data, we discovered that a company needs to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have a huge impact on their decision when clients have to pick a solution provider.
Source: DemandGenReport
If They Were Asked, 77% Of Clients Would Certainly Leave A Review
More than a 35% would do it to inform others about their client experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to give a review to assist other individuals with their choice making process.
Source: Podium