Just 6% Of Consumers Don't Rely On Customer Reviews At All

According to client review data, a whopping 19 percent of customers always trust online reviews and never a buy without checking out reviews first.

Source: Statista

15 Percent Of Users Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of potential consumers will not even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

83% Of All Young Customers Were Asked To Post A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews typically bring the exact same weight as guidance from loved ones.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Communicating with your consumers establishes trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers go to Yelp on a monthly basis. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

Buyers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made quickly.

Online reviews are clearly convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

89% Of Customers Review A Businesses Reactions To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.

Source: Review Trackers

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews remain without a response. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an unassailable effect on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Online Product Reviews About An Item Can Raise Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

83% Of Clients Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust ads select to take note of customers' suggestions online.

Source: Statuslabs

United States Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.

Source: Statista