53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review statistics, a tremendous 19 percent of customers always rely on online reviews and never ever a purchase without checking out reviews first.

Source: Statista

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Almost a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how captivating your marketing is, you still require customer reviews. There is no skirting around it. Clients are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star score is the first thing consumers see. Still, users focus on other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

86% Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as guidance from loved ones.

Source: Brightlocal

63.6% Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the basic popularity of a website can only go so far.

Source: Review Trackers

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and ranking statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Picking A Solution Provider

When consumers need to choose a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

82% Of Customers Go To Review Sites Because They Want To Acquire A Product Or A Service And Want To Get The Facts About Business Products And Services.

Review sites are places that people go to get the truth about a business, service or item . Since they have actually currently formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Service

This stat is one of many that illustrate the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more crucial than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for companies with an ideal five star ranking.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their buying confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Prefer To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Probably Leave A Review

More than a 35% would leave a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their choice making process.

Source: Podium