91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats put clients' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as suggestions from loved ones.

Source: Brightlocal

USA Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online ratings statistics, we discovered that a business needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People expect to see some negative reviews.

Source: Capterra

83% Of Consumers Don't Rely On Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust ads select to pay attention to clients' recommendations online.

Source: Statuslabs

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Data reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your clients creates trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you may expect, clients who feel this way are going to invest more money with a company.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers well usually prosper, review sites help make sure of that.

Source: Statuslabs

70 Percent Of Customers Prefer To Find Out About A Business Through Short Articles And Reviews, Rather Than Ads

Ads are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews go on without a reaction. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

No matter how appealing your marketing is, you still need consumer reviews. There's no skirting around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

More Than Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is one of numerous that illustrate the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your consumers pleased is more important than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with an ideal five star rating.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal