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Many Popular Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score really helps your overall rating.
According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as suggestions from loved ones.
Source: Brightlocal
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
77% Of Customers Would Likely Post A Review If They Were Asked
More than a 35% would post a review to educate others about their customer experience and 24% would probably direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their choice making process.
Source: Podium
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Corresponding with your clients establishes trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'constantly' or 'extremely often'.
Source: Trust You
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people understand the worth of being informed. User-generated content has an unassailable effect on customers.
If businesses stop to consider the power of client reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly usually flourish, review sites help make certain of that.
Source: Statuslabs
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two thirds of businesses have great and outstanding ratings. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal