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82% Of Consumers Go To Review Websites Since They Wish To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Product Or Services.
Users come due to the fact that they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a doctor or a lawyer.
Younger people (age 18-35) are a lot more likely to work with an expert based on online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the potential clients are trying to find. Almost a third of customers say written reviews are the only feature that makes them think the websites' reviews are helpful and relevant.
Source: Fan and Fuel
Google Represents 57.5% Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses
Considering that the huge bulk of consumers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing choices are made quickly.
Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the general popularity of a website can only go so far.
Source: Review Trackers
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
15% Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of prospective clients will not even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs