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70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read much more reviews to get an idea of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US buyers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing choices are made quickly.
Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat customers honorably generally succeed, review sites help make sure of that.
Source: Statuslabs
89% Of Consumers Read A Businesses Replies To Reviews
Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
83% Of Customers Don't Rely On Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to pay attention to customers' suggestions online.
Source: Statuslabs
15% Of Users Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of prospective customers will not even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Business
This stat is one of many that illustrate the value of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers pleased is more crucial than ever.
57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for companies with a best five star score.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. However, they realize the enormous effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
72% Of Consumers Won't Take Action Before They Read Some Reviews
Irrespective of how captivating your marketing is, you still need customer reviews. There is no skirting around it. Consumers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine