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74% Of Regional Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings statistics, we found out that a business needs to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
The Majority Of Customers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people devote more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Published On Twitter Can Help Grow Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
72 Percent Of Clients Will Not Take Action Before They Read Some Reviews
Irrespective of how tempting your marketing is, you still need customer reviews. There's no way around it. Consumers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
95% Of Unsatisfied Customers Will Return To A Company If A Business Takes Care Of Problems Quickly And Efficiently
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Consumers Might Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this fact. The more detailed other users explain your services or product, the more cash you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Because the huge majority of consumers read reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the huge impact user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Majority Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is among lots of that highlight the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your customers happy is more crucial than ever.
57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for services with a perfect five star score.
Source: Brightlocal
Just 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to customer review data, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When clients need to select a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport