60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score stats show people value the opinion of peers more than any other content.

Source: Collective Bias

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation doesn't affect simply the customers. Prospective team members likewise look at ratings and read reviews.

Source: Deloitte

83 Percent Of Clients Do Not Rely On Advertising

The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads select to take note of customers' suggestions online.

Source: Statuslabs

77% Of Clients Would Post A Review If They Were Asked

More than a 35% would do it to educate others about their customer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more genuine which is what the potential customers are looking for. Almost a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize An Organisation

This stat is among lots of that illustrate the importance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more vital than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with a best five star rating.

Source: Brightlocal

70% Of Consumers Prefer To Learn About A Business Through Posts And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. However, they recognize the enormous effect user ratings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really utilize them.

Although we now know why customer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two-thirds of businesses have good and outstanding ratings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a response. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Negative Reviews Can Boost Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo