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Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Consumers Would Definitely Submit A Review If They Were Asked
More than a 35% would do it to advise others about their client experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their decision making process.
Source: Podium
53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US buyers consider reviews as 'extremely influential'.
To show the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those very same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when customers have to pick a solution provider.
Source: DemandGenReport
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our buying preferences.
According to social reviews statistics, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and rating data show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
73% Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the would-be customers are searching for. Almost a 3rd of customers state written reviews are the only feature that makes them believe the websites' reviews are useful and relevant.
Source: Fan and Fuel
30% Of Customers Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your consumers builds their trust. Even something like reacting to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses in fact utilize them.
Although we now know why client reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal