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61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two thirds of businesses have exceptional and good rankings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
89% Of Consumers Choose To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile internet browser, people prefer to read reviews on their phones.
Source: Statista
77% Of Customers Would Most Likely Give A Review If They Were Asked
More than a 35% would do it to advise others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to give a review to assist other individuals with their choice making process.
Source: Podium
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers go to Yelp every month. This is as excellent a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
83% Of All Young Customers Were Asked To Give A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Only 6% Of Customers Don't Rely On Client Reviews At All
According to customer review data, a tremendous 19% of consumers always rely on online reviews and never ever a purchase without checking out reviews initially.
Source: Statista
73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Almost a 3rd of consumers say written reviews are the only feature that makes them think the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Given that the huge bulk of customers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than Half Of Customers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a lawyer or a medical professional.
Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
72% Of Customers Will Not Take Action Before They Check Out Some Reviews
Regardless of how tempting your marketing is, you still need customer reviews. There is no way around it. Customers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine