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98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Usually, 142 million customers visit Yelp every month. This is as excellent a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
72% Of Clients Won't Take Action Before They Read Some Reviews
No matter how appealing your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you manage to select a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review statistics show that 63% of client reviews go on without a response. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Over Half Of Clients Aged 25-34 Gave Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
91% Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review statistics position consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as suggestions from friends and family.
Source: Brightlocal
89% Of Consumers Choose To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile browser, folks choose to read reviews on their mobile devices.
Source: Statista
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Customers Might Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users describe your services or product, the more cash you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
77% Of Consumers Would Likely Post A Review If They Were Asked
More than a 35% would leave a review to educate others about their client encounter and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their decision making process.
Source: Podium
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs