74 Percent Of Local Companies Have At A Minimum, 1 Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online ratings data, we discovered that a company needs to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other people, you quickly select one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how the business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally two-thirds of companies have great and outstanding scores. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

US Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and score data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

98% Of Yelp's Browsers Bought From A Business They Discovered On The Site

Normally, 142 million consumers go to Yelp each month. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

If They Were Asked, 77% Of Customers Would Most Likely Post A Review

More than a 35% would leave a review to notify others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other people with their decision making process.

Source: Podium

63.6% Of Customers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics show the general appeal of a site can only presume when it comes to trust.

Source: Review Trackers

15% Of Consumers Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15% of potential consumers won't even consider working with a company they can't find opinions about.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats indicate a company's reputation doesn't impact simply the consumers. Prospective team members likewise take a look at scores and read reviews.

Source: Deloitte