Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses in fact utilize them.

Although we now understand why client reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Over Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is among lots of that show the significance of online scores. Now that news of customer satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for organizations with a perfect five star score.

Source: Brightlocal

77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would submit a review to notify others about their consumer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews stay without a response. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star ranking is the first thing customers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as guidance from friends and family.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same consumers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did post a review. In general, companies have actually asked 66% of all clients to leave a review on their business.

Source: Brightlocal

15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of potential clients will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

67% Of Customers Claim Reviews Are A "Very Important" Factor When Picking A Solution Provider

Reviews have an enormous effect on their decision when customers have to choose a service provider.

Source: DemandGenReport

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social reviews data, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more authentic which is what the potential consumers are searching for. Practically a third of consumers state written reviews are the only feature that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone