Because They Want To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.

Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

If A Business Makes An Effort To Resolve Problems Quickly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Company

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more genuine which is what the potential customers are trying to find. Nearly a 3rd of consumers say written reviews are the only function that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an indisputable influence on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you quickly choose one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most credible source of recommendations. Online reviews usually carry the very same weight as suggestions from family and friends.

Source: Brightlocal

77% Of Customers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would do it to inform others about their client encounter and 24% would probably direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact use them.

Although we now understand why client reviews are so effective, many businesses obviously do not.

Source: LsaInsider

More Than Half Of Shoppers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

15 Percent Of Users Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of prospective clients will not even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.

Source: RevLocal

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing consumers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista