70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

Only 6% Of Customers Don't Rely On Client Reviews At All

According to customer review data, a massive 19 percent of consumers constantly trust online reviews and never a purchase without checking out reviews first.

Source: Statista

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Generally 2 out of 3 companies have exceptional and great scores. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous effect user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers honorably generally prosper, review sites help make sure of that.

Source: Statuslabs

USA Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

83% Of All Young Shoppers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now know why customer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

Google Accounts For 57.5 Percent Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

The Majority Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star rating is the first thing customers see. Still, users focus on other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Generally, 142 million customers check out Yelp every month. This is as great a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among many that illustrate the value of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers happy is more important than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for services with an ideal five star ranking.

Source: Brightlocal