A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients well usually prosper, review websites help make sure of that.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a doctor or an attorney.

Young people (age 18-35) are even more inclined to employ an expert based upon online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

82 Percent Of Consumers Visit Review Sites Since They Wish To Acquire A Service Or A Product And Want To Get The Facts About Business Products And Services.

Users come since they have actually already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Consumers expect to see some unfavorable reviews.

Source: Capterra

30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews

Staying connected with your consumers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are ready to invest more money with a business.

Source: Statuslabs

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

Reviews Published On Twitter Can Increase Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall 2 out of 3 businesses have exceptional and awesome scores. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

73% Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Nearly a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still require consumer reviews. There's no way around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the worth of being informed. User-generated content has an indisputable influence on customers.

They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.

Source: Statista

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra