Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made rapidly.

Online reviews are undoubtedly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone

Consumers Could Spend 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users describe your service or product, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review stats show the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

74 Percent Of Local Companies Have At A Minimum, One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings stats, we learnt that a company needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a doctor or a lawyer.

Young people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do the majority of consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Post A Review

More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to help other people with their decision making process.

Source: Podium

Reviews Shared On Twitter Can Help Increase Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review stats reveal the general appeal of a site can just presume when it pertains to trust.

Source: Review Trackers

The Majority Of Individuals Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the prospective consumers are looking for. Nearly a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Only 6% Of Customers Do Not Rely On Customer Reviews At All

According to consumer review stats, a massive 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center