If They Were Asked, 77% Of Clients Would Likely Post A Review

More than a 35% would leave a review to educate others about their client encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their choice making process.

Source: Podium

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read many more reviews to get a clear view of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

70 Percent Of Consumers Choose To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social reviews statistics, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

If A Company Takes Care Of Problems Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Company

Customers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is among many that illustrate the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a best five star rating.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you manage to choose one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an unassailable impact on customers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking data reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

86% Of Customers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a good experience.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have a huge effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Buying decisions are made rapidly.

Online reviews are obviously convincing, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

82% Of Consumers Go To Review Websites Because They Wish To Acquire An Item Or A Service And Wish To Get The Facts About The Businesses Product Or Services.

Review websites are locations that people go to get the truth about a business, service or product . Users come because they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo