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71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a physician or an attorney.
Young people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the would-be customers are looking for. Practically a third of consumers say written reviews are the only feature that makes them think the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
Regardless of how captivating your marketing is, you still need client reviews. There's no other way around it. Consumers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated material has an indisputable effect on customers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
People Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying decisions are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Positive Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Considering that the large bulk of consumers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews go on without a reaction. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out many more reviews to get an idea of how business is really doing. Don't depend upon that statistic alone.
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of potential clients will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs