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Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.
Although we now know why client reviews are so powerful, many businesses obviously do not.
Source: LsaInsider
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two thirds of companies have great and outstanding scores. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Deals With Problems Quickly And Effectively
Consumers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Many Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
A Single Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Consumers Might Invest 31 Percent More With A Business That Has Excellent Reviews
Take note of this statistic. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read much more reviews to get a better idea of how business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management statistics indicate a business's reputation doesn't impact simply the consumers. Potential employees likewise take a look at scores and read reviews.
Source: Deloitte
83 Percent Of Customers Do Not Trust Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to take note of customers' recommendations online.
Source: Statuslabs