91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the same weight as advice from friends and family.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Google Represents 57.5 Percent Of All Reviews Around The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Favorable Reviews Encourage 68% Of Customers To Choose A Local Business

Given that the huge bulk of customers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads

Ads are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When clients need to choose a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have exceptional and great scores. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Certainly Submit A Review

More than a 35% would leave a review to advise others about their customer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social media reviews data, Facebook affects more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are likely to rely on a local business.

Source: RevLocal

Just 6% Of Customers Don't Rely On Client Reviews At All

According to client review data, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact use them.

Although we now understand why customer reviews are so effective, many businesses apparently do not.

Source: LsaInsider

95% Of Unhappy Customers Will Go Back To A Business If A Company Makes An Effort To Solve Issues Quickly And Efficiently

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Online Product Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270%

User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads pick to take note of clients' recommendations online.

Source: Statuslabs