30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your consumers establishes trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are ready to invest more money with a business.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also happy to accept slower shipping times for such products.

Source: Turntonetworks

77% Of Consumers Would Most Likely Leave A Review If They Were Asked

More than a 35% would leave a review to educate others about their client encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to give a review to assist other people with their decision making process.

Source: Podium

The Majority Of Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Generally, 142 million consumers visit Yelp on a monthly basis. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service

This stat is among lots of that highlight the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star ranking.

Source: Brightlocal

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly normally flourish, review sites help ensure of that.

Source: Statuslabs

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics show the basic popularity of a website can only go so far.

Source: Review Trackers