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Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now know why client reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Just 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to consumer review data, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
63.6% Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic appeal of a site can only presume when it pertains to trust.
Source: Review Trackers
77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
89% Of Customers Browse A Companies Replies To Reviews
Not only do most individuals check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews remain without a response. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
The Average Review Length Has Become 65% Much Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Reviews Shared On Twitter Can Boost Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers