US Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider

When consumers have to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to pick one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our purchasing decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.

Source: RevLocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Company

This stat is one of numerous that illustrate the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more important than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with an ideal five star ranking.

Source: Brightlocal

73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Nearly a third of customers say composed reviews are the only feature that makes them believe the sites' reviews are pertinent and useful.

Source: Fan and Fuel

15% Of Visitors Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of possible customers won't even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

89% Of Shoppers Prefer To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, folks choose to read reviews on their mobile phones.

Source: Statista