15 Percent Of Users Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of potential clients won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a reply. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now know why client reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and rating data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

82% Of Customers Go To Review Websites Since They Want To Buy A Product Or A Service And Wish To Get The Facts About Business Services And Products.

Review sites are places that customers go to get the facts about a service, item or business. Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83 Percent Of Clients Don't Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust ads choose to take notice of customers' suggestions online.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation does not impact simply the consumers. Prospective employees also look at scores and take a look at reviews.

Source: Deloitte

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Users Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more authentic which is what the potential customers are searching for. Nearly a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel