82 Percent Of Customers Go To Review Websites Because They Want To Acquire A Service Or An Item And Wish To Get The Facts About Business Services And Products.

Review sites are places that people go to get the truth about a product, business or service . Users come because they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when clients have to select a solution provider.

Source: DemandGenReport

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read many more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

70 Percent Of Consumers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Ads

Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

Consumers Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing choices are made quickly.

Online reviews are certainly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

If A Company Deals With Problems Quickly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Company

Clients don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Only 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to consumer review statistics, a massive 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well typically succeed, review websites help make sure of that.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

Google Represents 57.5% Of All Reviews All Over The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated material has an unassailable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo