73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Practically a third of consumers say composed reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

15% Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of possible clients won't even consider working with a business they can't find opinions about.

Source: Statuslabs

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't impact simply the customers. Prospective team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive impact user ratings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

USA Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When clients have to select a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users focus on other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall 2 out of 3 businesses have exceptional and great scores. Just 5% of companies have a rating below three stars.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Most Likely Leave A Review

More than a 35% would leave a review to notify others about their client encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium

A Lot Of Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center